This privacy notice is for the website; https://www.proventeq.com and served by Proventeq Limited, Reading Enterprise Centre, Whiteknights Road, Reading, Berkshire, RG6 6BU, United Kingdom, and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act 2018), and the PECR (Privacy and Electronic Communications Regulations).

This notice will explain how we process, collect, manage, and store any personal details and how your rights under the GDPR, DPA, and PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties, and the download of any documents, files, or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website, and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.

We will only process your data if there is a lawful basis for such processing.

In the UK and the EU, the lawful basis for processing Personal Data will be one of the following:

  • Consent. You have given Proventeq clear and specific consent for processing your data.

  • Contract. You, or the organization you work for, have entered into a contract with us in which the processing of your data is required.

  • Legitimate interests. We have a legitimate interest in processing your data in circumstances where it would be reasonable for you to expect such data processing and where there is a minimal privacy impact. Some direct marketing activities may be based on legitimate interests.

 

DPA, PECR, and GDPR 

We and this website comply with the DPA (Data Protection Act 2018), PECR (Privacy and Electronic Communications Regulations), and GDPR (General Data Protection Regulations) which was brought into effect in May 2018. 

 

Use of Cookies

This website uses cookies to better the users' experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer/device. What are cookies? Cookies are small files saved to the user's computer’s hard drive that track, save, and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer's hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system upon their first visit.

 

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

 

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Downloading of Media Files

Any downloadable documents, files, or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications. We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.

 

Contact Communication

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in 'The policy' above.

 

Email Mailing List Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services, and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed, and stored in accordance with the regulations named in the Privacy Notice. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if they may contain third-party content, is clearly outlined at the point of subscription. Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geography, demographics, and already stored subscriber data.

Our EMS (email marketing service) provider is Hubspot and you can read their privacy policy here.

 

External Website Links Third Parties

Although we only look to include quality, safe, and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. Shortened URLs; URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators) to something substantially shorter. Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Social Media Policy Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. 

 

What at are my data subject rights?

We support your data subject rights in relation to the processing of your information under the Data Protection Act 2018 and the UK GDPR, including your:

  • right to be informed

  • right of access

  • right to rectification

  • right to erasure

  • right to restrict processing

  • right to data portability

  • right to object

  • rights related to automated decision-making including profiling.

You can exercise any of these rights, including your right to request a copy of the information we hold about you (otherwise referred to as a Subject Access request (SAR)), by contacting us using any of the methods shown below in the ‘How do I contact you?’ section. We will respond to your request as quickly as possible. Usually, this will be within one month of receiving your request.

To protect the confidentiality of your information and the interests of The Institute of Our Lady of Mercy, we may sometimes ask you to verify your identity before proceeding with any request for information. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to make such a request on your behalf.

 

Updating my information

You may choose to correct, update, or delete your personal data by contacting us using any of the methods shown below in the ‘How do I contact you?’ section.

If you have opted-in to receiving communications form us, your preferences will remain in effect until you tell us that you want to opt-out of receiving any further communications.

You can change your mind at any time by contacting using any of the methods shown below in the ‘How do I contact you?’ section.

 

Withdrawing my consent

Where we process your information based on your consent, you may withdraw your consent at any time. You can do this by contacting us using any of the methods shown below in the ‘How do I contact you?’ section.

 

Making a complaint to us

We hope you’ll never have the need to do so, but if you do want to complain about our use of your personal data, or our facilitation of your data subject rights requests, you can contact us using any of the methods shown below in the ‘How do I contact you?’ section.

Our Data Protection Officer will investigate your complaint and provide you with an appropriate response as quickly as possible.

 

Making a complaint to the Information Commissioner

You can lodge a complaint with the Information Commissioner at any time. For instance, if you are unhappy with the way in which we are processing your information, or we have failed to facilitate your data subject rights.

The Information Commissioner can be contacted as follows:

By post: Information Commissioner’s Office

  • Wycliffe House

  • Water Lane

  • Wilmslow

  • Cheshire

  • SK9 5AF

By phone: 0844 496 4636 (local rate)

Further information about your data subject rights and how to complain to the ICO can be found here: ICO Make a Complaint

 

How do I contact you?

You may contact us using any of the following methods:

By post: Data Protection Officer

  • Reading Enterprise Centre
  • Whiteknights Road
  • Reading
  • RG6 6BU

By email: info@proventeq.com

 

Changes to this Privacy Notice

We continuously review the content of our Privacy Notice to ensure it accurately reflects what we do with your information.

If we change this Privacy Notice, we will post any updates here for your review. If we change material terms, we will provide notice of the revised Privacy Notice for 30 days on our home page with a link back to this page.

You can print a copy of this Notice by pressing Ctrl + P on your keyboard or navigating to Print Page in your browser.

This Privacy Notice was last updated in May 2024.