Legacy EDRMS Modernization, Azure Cloud Developement, and Document Ingestion Processes
The Client's Unique Challenges
Tight timeframe for the legacy platform replacement
The business transformation needed to be conceived, planned, and executed within a six month timeframe, prior to the imminent decommissioning of IBM FileNet.
Building an ingestion process that could deal with large volumes of data at speed to meet the business SLA’s
This needed to be done using Azure Logic Apps and functions, (public cloud infrastructure – Azure Cloud).
Faster retrieval of documents supporting regulatory compliance & customer data
The legacy application was originally designed to support the capability of querying within a database.
Azure cloud development needed secure authentication with SharePoint Online
The Proventeq team had to implement a solution that adhered to the customer’s guidelines within the time constraints.
Proventeq's Best Practice strategy
Proventeq’s M365 and Azure Cloud experts worked closely with the client’s business and technology teams to design and implement a solution. This enabled a smooth transition for the customer to their existing M365 and Azure Cloud platforms for their Document-centric Customer Communication Process Automation requirements.
Agile Requirement Analysis & Design
Multiple in-depth workshops were held with the customer to investigate gaps and discover where improvements could be made in the way the data was processed and presented to the users. Proventeq designed a solution that maintained existing processes whilst improving on them.
Architecture design spikes
Proventeq used design spikes in the agile-based delivery model to address architecture changes introduced by the customer. The Sprint team had to make architectural changes to meet the customer security architecture requirements for the integration between Azure Logic Apps and SharePoint, without affecting the timeline significantly.
Business SLA’s
The requirement to process 20k documents ingested daily and faster retrieval of documents through the new cloud-based solution (Logic Apps and SharePoint). The Proventeq team designed a Logic Apps solution that incorporated a high degree of parallelism that could meet the customer’s SLA’s.
SharePoint Online customization
The SharePoint platform needed to be customized to deliver the specific business requirements, especially custom search capabilities, custom application development in order to fully decommission the FileNet platform.
