Microsoft has just unveiled Microsoft 365 Copilot Chat, an AI-powered assistant designed to enhance productivity across its suite of applications. In Microsofts own words:

“Our ambition is to empower every employee with a Copilot and to transform every business process with agents...
Now, organizations of all sizes are looking to scale their AI transformation and realize the enterprise-wide ROI that comes with broad adoption.”


What's changed and how can it benefit me?
 

  • The new Copilot Chat includes Free, secure AI chat powered by GPT- 4o within your Microsoft ecosystem meaning your information and data is still protected compared to using ChatGPT directly whilst you still enjoy Chats benefits
    and capabilities.

    Microsoft claim: “It represents a foundational shift in how we work, enabling everyone to work smarter, faster, and
    more collaboratively.”

  • With its “Agents” feature, you can create Agents to automate repetitive tasks and processes directly in Copilot Chat such as
    “A customer service representative can ask a customer relationship management (CRM) agent for account details before a customer meeting, while field service agents can access step-by-step instructions and real-time product knowledge stored in SharePoint”. IT admins can also build organization wide agents and manage agent deployment with the Copilot studio.

  • Copilot Chat also includes foundational capabilities of the Copilot Control system which includes Enterprise Data Protection (EDP) for data privacy & security and the ability to govern access and manage the usage and lifecycle of Copilot and your Agents as well as support you with measurements and reporting.
     

How can I use the key features of Microsoft 365 Copilot Chat
 

Below are just some of the ways in which you can use the new features to improve your productivity...

  • Create comprehensive summaries: Copilot Chat provides concise overviews of projects, meetings, and communications, enabling users to stay informed effortlessly.
     

  • Help you with content creation and brainstorming: The AI assistant aids in generating ideas and drafting content, streamlining the creative process within applications like Word and PowerPoint.
     

  • Locate information easily with integrated information retrieval: By accessing data from emails, documents, and the web, Copilot Chat delivers accurate answers to user queries, enhancing decision-making efficiency.
     

How do I access these features?
 

Microsoft offers Copilot Chat as a pay-as-you-go service, which allow organizations to integrate AI capabilities without significant upfront investments.

This strategic move underscores Microsoft's commitment to making AI tools accessible to a broader audience, aiming to transform the way users interact with their daily work tools.

As AI continues to evolve, Microsoft 365 Copilot Chat represents a significant step toward more intelligent and intuitive
workplace solutions.
 

What should I do next?
 

With the constant AI updates and developments it can all be a bit overwhelming, where do you start? Which features are actually useful to you and what do you need to do to be able to take advantage of these developments? Speak to us today to arrange a free call so we can understand your requirements and help you create a roadmap so you can be ready to utilize all the benefits AI can offer your business.