Microsoft's Copilot is a powerful AI assistant already integrated into Microsoft 365, however many users have struggled to tap into its full potential compared to when they use other AI tools like ChatGPT.

The main cause of this issue is using ineffective prompts. Having recognizing this, Microsoft has launched the Copilot Academy, designed to help users improve their prompt engineering skills so they can fully exploit the true potential of Copilot and the wider Microsoft suite.


Key features of Copilot Academy include: 
 

1. Training in Prompt Engineering
 

The academy focuses on teaching users how to ask the right questions to get optimal results from Copilot, understanding this one part of the process better will start to address the gap between Copilot’s perceived performance and ChatGPT.
 

2. Tailored resources and updates
 

The program offers curated learning materials, tutorials, and monthly updates to help businesses and individuals enhance their Copilot experience. It can be a valuable tool for mastering tasks like generating drafts, summarizing documents, and organizing data, which will suffer from vague or poorly structured prompts.
 

3. Accessible to Microsoft 365 license holders
 

Initially, this was available only as a paid service, however Copilot Academy has now expanded to grant access to any business with a Microsoft 365 Copilot license, making it widely available to more users.
 

3. Comparisons with ChatGPT
 

One key reason Copilot often seems less effective is that users may not fully understand how to craft the right prompts. Microsoft’s Copilot integrates directly with applications like Word, Excel, and Teams, offering seamless assistance if used correctly. ChatGPT excels in free-form conversations, while Copilot’s strength lies in its deep integration with productivity apps.
 

4. Securely within your ecosystem
 

With Copilot being integrated within your existing Microsoft ecosystem your data is still protected and secure whilst being used by Copilot. When you take the information and use it within ChatGPT you are potentially exposing sensitive business information with third parties. Simply having a better understanding of Copilot and how to use it effectively can help maintain the security of
your data.



Overall, Copilot Academy is positioned as a resource which can transform how users engage with AI in the workplace, enabling them to automate tasks, work faster, and unlock Copilot’s true potential through smarter prompt use.

If you want to see how Copilot can enhance your business, from Marketing & Sales to Finance & HR, we can show you. We have 100’s of live examples we can demonstrate to you.

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