Digital Experience Management

Create cohesive and consistent digital experiences that delight employees and customers

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Whether looking to create a robust and reliable customer acquisition flow or improve employee engagement and satisfaction, modern digital experience platforms (DXPs) can give you a competitive advantage in any arena.

Our established partnerships with leading DXP providers such Liferay DXP Cloud Platform and Microsoft Viva puts us at the forefront of global Digital Experience Management Services.

Digital experience goes beyond technology. It’s about creating a frictionless and enjoyable journey for users.

Digital Experience (DX)

di-git-al ex-per-i-ence

Noun An interaction between a user (customer, partner or employee) and an organization that is enabled by digital technologies Successful digital experiences provide a fast, responsive and seamless experience for users as they switch between channels in their journey, either towards becoming a client or trying to do their job.

What's your DX challenge?

digital experience management services by Proventeq

Improve the customer experience

Increase conversions | Shorten sales cycle | Improve brand perception

What a successful digital customer experience looks like

Digital customer experience encompasses the total interactions a customer has with you. It probably starts on your website but will then include several other touchpoints across mobile apps, chatbots, social media, and more. Each is potentially managed by a different department, fracturing and slowing down your customer’s journey. Great digital customer experience design should be intelligent, relevant, personalized, and omnichannel.

How can I achieve this?

Liferay DXP, or Liferay DXP Cloud, offers opportunities to simplify the customer experience and enhance operational efficiencies. As members of the Liferay International Partner Program and recognized leaders in Liferay platform development, we are uniquely positioned to seamlessly manage your upgrade.

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Improve the employee experience

Increase satisfaction | Improve collaboration | Enhance learning

Reimagine the employee experience

Microsoft Viva is an employee experience platform that brings together communications, knowledge, learning, resources, and insights. Powered by Microsoft 365 primarily through Teams, Viva allows you to create a culture of true collaboration and insight. It allows you to put your people back at the center of your organization, fostering a culture of shared knowledge and respect.

How can I achieve this?

If you’re ready to see how taking advantage of the latest Microsoft digital experience platform can help improve employee happiness, retention, and productivity, then we can help. Proventeq has unparalleled access and experience in successfully designing, implementing and supporting digital employee experience (DEX) projects.

Find out more about DCX Management Service