Whether looking to create a robust and reliable customer acquisition flow or improve employee engagement and satisfaction, modern digital experience platforms (DXPs) can give you a competitive advantage in any arena.
Our established partnerships with leading DXP providers such Liferay DXP Cloud Platform and Microsoft Viva puts us at the forefront of global Digital Experience Management Services.
Digital experience goes beyond technology. It’s about creating a frictionless and enjoyable journey for users.
Digital Experience (DX)
An interaction between a user (customer, partner or employee) and an organisation that is enabled by digital technologies
Successful digital experiences provide a fast, responsive and seamless experience for users as they switch between channels in their journey, either towards becoming a client or trying to do their job.
What's your DX challenge?
Improve Customer Experience
Increase conversions | Shorten sales cycle | Improve brand perception
What successful digital customer experience looks like
Digital customer experience encompasses the total interactions a customer has with you. It probably starts on your website but will then include several other touch points across mobile apps, chat bots, social media and more. Each potentially managed by a different department, fracturing and slowing down your customer’s journey. Great digital customer experience design should be intelligent, relevant, personalized, and omnichannel.
How can I achieve this?
Liferay DXP, or Liferay DXP Cloud, offers opportunities to simplify the customer experience and enhance operational efficiencies. As members of the Liferay International Partner Program and recognized leaders in Liferay platform development, we are uniquely positioned to seamlessly manage your upgrade.
Improve Employee Experience
Increase satisfaction | Improve collaboration | Enhance learning
Reimagine the employee experience
Microsoft Viva is an employee experience platform that brings together communications, knowledge, learning, resources, and insights. Powered by Microsoft 365 primarily through Teams, Viva allows you to create a culture of true collaboration and insight. It allows you to put your people back at the centre of your organisation, fostering a culture of shared knowledge and respect.
How can I achieve this?
If you’re ready to see how taking advantage of the latest Microsoft digital experience platform can help improve employee happiness, retention and productivity then we can help. As Microsoft Project Cortex Launch and Preferred Content Services Partners we have unparalleled access and experience in successfully designing, implementing and supporting digital employee experience (DEX) projects
Benefits of successful Digital Experience
Happier customers spend more money. Happier employees are more productive.
A smooth digital experience is now an entry level requirement for both potential customers and employees.
Being mindful of end-user experience throughout user’s interaction journey will increase ROI.